Urgent JobsColombo
Hospitality & Service

Guest Relations Associate

Company

South Coast Hospitality Group

Location

Mount Lavinia

Type

Full-time

Workplace

On-site

Salary

LKR 90,000 - 130,000 / month

Posted

28d ago

Deadline

Jun 8

More Hospitality & ServiceMore in Mount LaviniaHospitality & Service in Mount Lavinia

The role is the first and last point of contact for guests. The right person is warm, composed, and capable of handling requests, complaints, and coordination across departments.

Responsibilities

  • Welcome guests, manage check-in and check-out flow.
  • Handle requests, complaints, and escalations with professionalism.
  • Coordinate with F&B, housekeeping, and management on guest needs.

Profile

  • Strong interpersonal skills and a calm, service-first manner.
  • Fluency in English; Sinhala and/or Tamil an advantage.
  • Hospitality or customer-facing experience preferred.

Company snapshot

South Coast Hospitality Group

South Coast Hospitality Group runs guest-centric food and stay properties where frontline staff set the tone for every visit.

Visit company site

Application requirements

  • CV in PDF format
  • Available for in-person interview at the property

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